Bangkok, 25 February 2025 — AIA ONE has won Gold in the ‘New Ways of Working’ category of the prestigious Qorus Reinvention Awards – APAC 2025. AIA Thailand has been recognized for its groundbreaking approach to AIA ONE, its acclaimed lead management smartphone and tablet application designed for insurance agents, which includes a centralized suite of powerful tools to enhance business development and customer services.
Qorus, a non-profit organization in the financial services industry, has been facilitating valuable insights and events, rich data and supporting global communities within the sector for over 50 years. The Qorus Reinvention Award – APAC 2025 recognizes progressive companies and individuals which are innovating at scale to shape the future of financial services in the region. The finalists are selected from a panel of industry expert judges for the originality of the idea and its potential as an industry game changer, as well as commercial impact.
The win affirms AIA Thailand’s position as a leader in the Asia Pacific, with its continued innovation in providing quality financial advice, products and services that sets the benchmark in Thailand’s insurance sector.
Dr. Christian Roland, Chief Strategy and Digital Officer of AIA Thailand, said, “I am exceptionally delighted that AIA ONE has won the Qorus, as it highlights our steadfast commitment to innovation and our dedication to delivering exceptional customer experiences. AIA ONE is a powerful smartphone application that introduces innovative and highly effective solutions, empowering our agents to work in ways that best suit their needs. It offers an industry-first, game-changing suite of 360-degree tools that support every aspect of the agent’s work cycle and policy management, all while enhancing the customer relationship experience.”
Meanwhile, Mr. Attaporn Arunlerktawin, Director, Agency Distribution Platform of AIA Thailand, says “AIA ONE is the ultimate lead management system application for insurance agents, available for download on iOS and Android smartphone devices and tablets. Its comprehensive suite of in-app services makes it an indispensable tool for agents. The app’s lead management system is powered by proprietary AI technology, giving agents the edge on processing essential data with a smart AI personal assistant, from prospective leads to close of sale. With its user-friendly interface, AIA ONE takes the user through a 360-degree cycle of sales and claims, presenting customer information and policies, prospect lists from current customers to digital leads, and sales tools including financial assessments and plans, analytic searches and details of insurance offers, forms, and funds.
The application’s super dashboard can also be set-up to provide customizable notification and event reminders, the latest news and product announcements, and analysis of agent productivity and financial results. Conveniently, AIA ONE makes sharing content and building customer base communication through social media just a click away with inbuilt iSay functionality”.
As an all-in-one, streamlined mobile application, AIA ONE revolutionizes the way insurance agents work and interact with customers in the modern fast-paced world, giving its members the power of enhancement, fulfilment, and connection at their fingertips.
This prestigious recognition underscores AIA ONE’s dedication to redefining the health and wellness experience through cutting-edge technology and a user-centric approach. As part of AIA’s mission to empower healthier, longer, and better lives, AIA ONE has consistently delivered innovative solutions tailored to meet the evolving needs of customers in Thailand and beyond.